Frequently asked questions
Answers about SortScape features, pricing, and getting started.
Product & features
Does SortScape have a mobile app?
Absolutely! Whether you and your crew are using an iPhone or an Android phone, we've got you covered. Our iOS app can be found on the App Store, and for Android users, we're available on the Google Play Store.
Can each employee be logged in on different phones or computers at same time?
Every employee can be logged into several devices all at once. This is super useful if you're bouncing between using SortScape in the office and getting your hands dirty in the field.
Is there a limit on the number of jobs I can schedule?
There is no limit on the number of jobs / visits you can create. All plans come with the ability to add unlimited visits, properties and contacts.
How do I import my existing customers into SortScape?
In most cases, we will be able to import your existing customer data into SortScape to get you started. Have a look at this help article to learn about the different ways we can import your data.
How can I get help, and what support does SortScape offer?
Your SortScape subscription includes free support via email and online chat. We also offer a free one-on-one online training session to get you started.
Can I use SortScape for invoicing?
Yes, SortScape has built-in invoicing, and we also offer integration with accounting apps like Xero and QuickBooks Online.
Can I send quotes through SortScape?
Yes, SortScape has built-in quoting with the ability for your customers to approve quotes online and features like follow-up reminders.
Pricing & plans
Is there a free trial?
Yes! You can sign up for a free trial and explore all features before committing to a paid plan.
Can I change plans later?
Absolutely. You can upgrade or downgrade your plan at any time as your business grows.
What payment methods do you accept?
We accept all major credit cards. Invoices are billed monthly.
Is there a contract?
No long-term contracts. SortScape is billed monthly and you can cancel anytime.