Frequently asked questions

Absolutely! Whether you and your crew are using an iPhone or an Android phone, we've got you covered. Our iOS app can be found on the App Store, and for Android users, we're available on the Google Play Store.

Every employee can be logged into several devices all at once. This is super useful if you're bouncing between using SortScape in the office and getting your hands dirty in the field.

There is no limit on the number of jobs you can create. All plans come with the ability to add unlimited jobs, properties and contacts.

In most cases, we will be able to import your existing customer data into SortScape to get you started. Have a look at this help article to learn about the different ways we can import your data.

Your SortScape subscription includes free support via email and online chat. New customers can also book a free one-on-one onboarding session during their free trial.

Yes, SortScape has built-in invoicing, and we also offer integration with accounting apps like Xero and QuickBooks Online.

Yes, SortScape has built-in quoting with the ability for your customers to approve quotes online and features like follow-up reminders.

Yes! You can sign up for a free trial and explore all features before committing to a paid plan.

Yes. On a monthly plan you can upgrade or downgrade at any time. On an annual plan you can upgrade at any time, and downgrade or reduce users in the final month before it renews. See billing plans, changes and cancellation.

We accept all major credit cards. Monthly plans are billed each month, and annual plans are billed upfront for the year.

Not on a monthly plan: you can cancel at any time, and your account stays active until the end of the month you've paid for. Annual plans cost less in exchange for a 12-month commitment. See billing plans, changes and cancellation.