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April 2025: Copy quotes, precise visit times, and mobile issues

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This update was emailed to customers on 25 April 2025. Each item below links to the full how-to article where one exists.

Sending similar quotes used to mean starting from a blank form each time.

You can copy an existing quote and assign it to another property, keeping the line items and notes.

Quote menu open with Copy highlighted

See How do I change the property on a quote?.

A long mixed list makes it hard to see what still needs sending, following up, or scheduling.

The Quotes page has tabs so you can work by status: draft, sent, accepted, and the rest.

Quotes page with status tabs such as Draft, Sent, and Accepted

See Tracking quote status.

Entering a 10-minute mow as 0.16 hours was awkward, and easy to get wrong.

Estimated time uses hours and minutes. Use Presets for a starting duration, then fine-tune with - and +.

Estimated time control with hours, minutes, presets, and plus and minus buttons

See Setting estimated time.

Issues are how the team flags follow-up, repairs, or something the client needs to hear. That used to wait until you were back at a computer.

You can view and manage the issues list in the mobile app.

Mobile issues list showing open issues for a property

See Tracking customer requests with issues.

Need different repeat frequencies in winter and summer? Set a seasonal schedule on the visit.

Repeats dropdown with a seasonal schedule selected

See Seasonal schedules.