Properties map view
Last updated:
The Properties map view shows your customer locations on a Google map. Use it when you want to see where your work is concentrated, which suburbs you are already strong in, or where you might have gaps in coverage. It is a geographic overview of your properties, not a route planning tool.
Web browser only. Open Properties and click View as map. This view is not available in the iOS or Android app; use the Properties list there instead.
How to open the map view
Section titled “How to open the map view”- Click Properties in the main navigation.
- Click View as map in the top right (map marker icon).
To switch back, click View as list.
What you will see
Section titled “What you will see”By default, the map shows active properties that have an upcoming visit. Any visit that is not yet completed or skipped counts, including visits in Unscheduled and past visits that were never marked complete. Each property appears as a pin. Click a pin to see the contact name, property address, and a View property button.
The map zooms to fit all visible pins.
Pin locations come from the property address. If you have set a custom GPS pin on a property, that location is used instead.
Properties without a location that can be shown on the map are omitted.
Filters
Section titled “Filters”Above the map you can turn on:
- Include properties without upcoming visits to show active properties even when nothing is scheduled.
- Include archived properties to include properties you have archived.
Both are off by default. Unticking Include properties without upcoming visits does not hide properties whose only open visit is unscheduled or overdue.
Why is a property still on the map?
Section titled “Why is a property still on the map?”If a property shows on the map but you are not expecting to visit it, it usually still has an old visit that was never completed or skipped. Clear those visits and the pin disappears:
- Past visits on a job run: an administrator can click mark all complete in the banner at the top of the Schedule. See How do I find overdue / incomplete visits?.
- Visits in Unscheduled, or only some visits: select them in bulk and use Actions → Complete or Skip.
Skip visits that never happened rather than completing them.
How this differs from the schedule map view
Section titled “How this differs from the schedule map view”The Properties map is about your customer base as a whole. It has no job runs or dates, and you cannot move visits from it.
To group nearby clients onto the same run, use the schedule map view instead. It shows scheduled visits coloured by job run, and Change job run moves a visit (and its future visits) to another run. See Which map to use for all three maps side by side.