What do the timesheet icons mean?

When viewing your timesheet in SortScape, you may see a red exclamation mark next to your hours. Here is what it means.

Red exclamation mark (daily total)

A red exclamation mark next to your daily total means SortScape has detected overlapping hours on that day. Your individual time entries add up to more time than could fit between your earliest start and latest finish for the day.

This is a reminder to review that day’s entries. It is not related to timesheet approvals or submission status.

On desktop: hover over the icon to see the message “Overlapping hours may exist for this user on this date.”

On the mobile app: the icon does not show a message when you tap it. If you need the full explanation, open your timesheet on desktop, or review that day’s start and finish times to find where the overlap is.

How to fix overlapping hours

Review the start and finish times on each entry for that day. Common causes include:

• two entries covering the same time period
• a mistake in start or finish times on one or more entries

Edit or delete the incorrect entries so the total hours fit within your working day.

For how timesheet hours differ from job hours on visits, see Job hours vs timesheet hours.