How to track hazards in SortScape.
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Tracking on-site hazards is easy in SortScape using the Issues feature. This helps your team stay safe and informed by flagging potential dangers like uneven ground, aggressive dogs, or exposed wires.
Use issues to record hazards
Section titled “Use issues to record hazards”SortScape’s Issues feature lets you attach notes or flags to properties and visits. This is perfect for recording hazards because
- Hazards are clearly visible to your team when scheduling or on-site
- They stay open until marked as resolved, so nothing slips through the cracks
- Everyone on the team can add comments or updates
Create a “Hazard” issue type
Section titled “Create a “Hazard” issue type”To make hazard tracking even more clear:
- Go to Settings > Issue Types
- Click Add Issue Type
- Name it Hazard
- Choose a color that stands out (e.g., red). Now when creating a new issue, you can choose Hazard from the dropdown.
Hazards show on properties and visits
Section titled “Hazards show on properties and visits”Once created, hazard issues will:
- Show up on the property page so your team can prepare ahead of time
- Be visible on visits, so they’re front and center on the day of the job
For more details on using issues in SortScape, check out this guide:
Tracking customer requests with Issues