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Entering timesheets

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Timesheets allow your employees to enter their hours worked into the system so you can pay them.

Compared to traditional methods, using SortScape timesheets can reduce the time it takes for employees to submit their hours and improve the accuracy of your timesheet reporting.

SortScape tracks two kinds of hours. They serve different purposes and do not replace each other.

Job hours (on a visit)Timesheet hours
Where you enter themOn the visit / schedule (Add hours or visit timer)Timesheets
What they are forBilling customers and reviewing job profitabilityPayroll (paying your team)
Do they appear on the schedule?YesNo

Hours entered on Timesheets never appear on visits or the schedule. If someone types time on the timesheet and puts a property address in the note, that time is still only a timesheet entry. It will not show on the visit and will not be available for invoicing.

  1. Use the visit timer (or Add hours on the visit) for time spent on each job. That keeps billing and profitability accurate.
  2. Have employees enter timesheet hours for the day based on when they started and finished work (including travel and non-job time), for payroll.

SortScape does not create or store payslips. Timesheets record the hours your team worked so you can pay them in your payroll system (for example Xero Payroll or another payroll product).

To review hours in SortScape, open Timesheets in the menu. Admins can export submitted hours from the All tab as CSV for payroll. See Can you change the timesheet/hours calculation to a decimal? for the export steps.

If you can’t find a payslip, check your payroll system or ask your administrator. Payslips are not available inside SortScape.

If the timesheets feature is enabled, employees can enter their hours worked into the system. To enter timesheet hours into the system:

  1. Log into SortScape and go to the “Timesheets” link in the menu.
  2. From the “my hours” tab click on the “add hours” button for the day
  3. Enter your hours for the relevant day

You must enter your hours before the submission deadline for that week. After the deadline, the Add hours button is no longer available on My hours. Ask your administrator if you need to enter hours for a past week.

Admins can also add missing hours for an employee from the All tab on the Timesheets screen. See Timesheets administration for the admin steps.

Approvers review submitted hours on the To Approve tab, including Approve all. See Approving timesheets for the steps.

You may see a red exclamation mark next to a daily total when overlapping hours are detected. See What do the timesheet icons mean? for a full explanation.