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Can I add time spent after a visit has been invoiced?

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No. Once a visit has been invoiced — whether you used Create invoice or Mark as invoiced — the visit is locked. You cannot add or remove logged time, materials, or invoice line items.

For visits billed hourly based on time logged, you can add or edit hours after marking the visit complete, but only before the visit has been invoiced. When the visit is marked complete, the invoice line item updates to reflect the actual hours logged at that point.

If you need to change the time or line items after a visit has already been invoiced:

  1. Open the visit.
  2. Select Remove invoice status.
  3. Make your changes (add or edit logged time, materials, or invoice line items).
  4. When finished, create the invoice again or use Mark as invoiced.

See Editing time or line items after a visit has been invoiced for more detail.