What do all the visit icons on the schedule mean?
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When viewing visits on the schedule, there are icons to indicate:
- whether there are an open issues for that visit
- if there are any attachments on the visit
- if a text message (SMS) has been sent for that visit
- if an email has been sent for that visit
- if it is a one-off or a repeating visit
These badges only show open (incomplete) issues. If you open a visit and see completed issues with a green tick in the Issues section, that is separate: those are issues completed on that specific visit. See Tracking customer requests with issues.
(Note that you need to view the schedule in detailed mode in order to see all the icons)
