FAQ - Why do end dates get added to my repeating visits?

You may notice that some of your repeating visits have “end dates” added to them even though you never added an end date to those visits. This happens to ensure that repeating visits are accurately managed without overlap or unwanted scheduling.

For example, a visit might say “$50 every 2 weeks on Thu until 01 May ‘25”

This occurs in two scenarios:

1. Deleting a repeating visit

When a repeating visit is deleted, the last scheduled visit before the deletion will automatically have an “end date” added to prevent future visits from being created.

Example: If you delete a visit scheduled for May 15th in a biweekly series, all visits from May 15th onward will be removed. The visit scheduled for May 1st will then have May 1st as its end date.

Prefer Skip for a one-off cancellation; use Delete only when ending the service from that point onward. You can also add an end date yourself to stop a series. See Stop a repeating visit. See Cancelling a visit.

2. Dragging a repeating visit to a new date

When you drag a repeating visit to a new date and click Confirm on Apply to future visits in this series, SortScape splits the series in two. The original series gets an end date at its last visit before the move, and a new series starts from the moved visit. For example, if you move the May 15th visit to May 16th, you may see two repeating visits on the property:

• $50 every 2 weeks on Thu until 01 May ‘25
• $50 every 2 weeks on Fri starting 16 May ‘25

See Moving repeating jobs and understanding end dates for when to apply a move to future visits and how to undo it.